Practice Admin's 'Settings' Menu Follow

Your 'Settings' section in Practice Admin, gives your practice the ability to manage your practitioners, availability, notifications and various other options! Under the 'Settings' menu in Practice Admin, you'll find these options listed as seen in the image below:



Manage Practitioners

In 'Manage Practitioners' you have the option to add, edit and remove practitioners and their appointment types! This section also gives you the ability to temporarily show/hide your online appointments, either on a per-practitioner basis or for all practitioners. You can find out more about our Manage Practitioners page in the articles listed below: 

Manage Availability

The 'Manage Availability' section will only appear to practices that do not have an integrated Practice Management Software with Healthengine. This section will allow you to view your availability and book appointments for patients in a useful Calendar layout. To find out more about our Manage Availability section, please read the following Help Centre articles:

Installation Resources

On the 'Installation Resources' page, for practices who don't have an integrated Practice Management Software with Healthengine this is where you'll find the download links for Sidebar for either Windows, Mac OS or use our Web-based Sidebar.

For practices that are integrated with Healthengine, here you can download the latest version of our Appointment Connector - the service used to publish your appointments online from your Practice Management Software. 


On the 'Notifications' page, you can manage which notification types you receive from HealthEngine and to which email address/addresses they get sent to. You can read more about this in our Help Centre article, Notifications in Practice Admin.


The 'Subscriptions' section in Settings gives you a quic overview of the subscriptions and features you currently have active on your Healthengine account. From here, you can also select to change your tier and read our Help Centre article, Looking to change your subscription tier?

Practice Policies

Your 'Practice Policies' are your practice rules and guidelines that patients will be shown at the beginning of their booking form. This section includes the standard billing, cancellation, new patient, drug prescription and COVID-19 policies for your practice. You can change this as required and read more about it in the How to Edit your Practice Policies article.


Logins & Permissions

'Logins & Permissions' allows you to add and manage the logins your practice has to Practice Admin. You can add a separate login for each of your staff members and decide which permissions that login has. You can also reset the password to these logins at any time or delete them - our Adding and Editing Logins for Practice Admin article will explain how to do this!


Blocked Phone Numbers

In the 'Blocked Phone Numbers' section of Settings, you can block certain phone numbers from booking online with your practice on Healthengine! You can read about how to do this in our Help Centre article, Blocking a Patient from Online Bookings.


Billing History

'Billing History' gives you a complete breakdown of all your past billing information as well as your billing anniversary and the date of your next invoice. From here, you can also rectify any bookings in case a patient has marked themselves as new when in fact they are existing to avoid being wrongfully billed. To find out more about this, check out our Help Centre article, Your Invoice Explained


Communication Block List

Finally, our 'Communication Block List' allows you to block patients from receiving Healthengine-powered communication from your practice, excluding Recalls. Our Help Centre article, Managing your Communication Block List explains more about how to do this.


If you experience any issues or need assistance with making changes, reach out to our friendly Healthengine Support Team via phone, chat or email

Article is closed for comments.


Have more questions? Submit a request