How to report a bug on the website Follow

We are sorry you are experiencing some difficulty and would really like to hear from you to get to the bottom of what you're encountering.


When you get in touch with us, please follow the below (so we can get to bug fixing ASAP):


  • What browser are you using HealthEngine on? (ie. Chrome/Safari)
  • What device are you using? (ie. Laptop/iPad)
  • If possible, screenshot(s) of the issue occurring are super helpful for us to see exactly what you're encountering
  • A detailed description of what is happening; Are you logged into your account? Is it during the booking process? The more information, the quicker we can help!


Shoot us an email with the above information to and we will be in touch.



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