Why is a mobile phone number required to make a booking? Follow

HealthEngine uses verification codes to confirm bookings made via our online booking service. Verification codes are short, four digit codes that are sent to your mobile by SMS after you’ve requested a booking.

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There are several reasons that HealthEngine uses verification codes to confirm bookings and why we send them only by SMS.

These include:

  • SMS is the fastest and most secure portal by which to send the code
  • Avoidis accidental bookings
  • Preventing ‘bots’ from spamming fake appointments which enhances system security.

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