Yes - to save yourself from having to re-enter the details of your family member each time you book an appointment for them, we have enabled user accounts to have multiple profiles attached to them.
To do this, you must have an existing account with HealthEngine for yourself.
If you don't have an existing account, have a look at our guide: How to create an account via the HealthEngine website?
Once this is complete, it is then possible to create additional profiles for your family members. To do so, click on your user name in the top right corner of any HealthEngine webpage and select 'My Account' from the drop-down options (see image below).
Once within the Account & Settings page, you will see your primary account holder profile, which should be under your name.
Alongside this, if you have created any secondary family profiles, they will also be within the list of profiles under your account.
To add a new profile, simply click "add a profile" as shown in the picture below.
Fill in the details as prompted and ensure to click 'Save Profile' once you are done. You can also fill out the "additional details" section if you wish to have their Medicare / Health insurance
Now, whenever you make a booking, you can choose which profile/person you want to book the appointment for by clicking on the drop-down box that says 'Book this appointment for' (see image below).
Note: the above screenshot is from the website booking form; within the app, you will also be able to select from a drop-down when you have added family members under the one account.
If you want to remove a secondary profile, please read our article: How can I remove a user profile or delete the account from the website?
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