What are verification codes and why are they needed?
HealthEngine uses verification codes to confirm bookings made via our online booking service. Verification codes are short, 4 digit codes that are sent to a person’s mobile by SMS after they’ve requested a booking.
There are several reasons that HealthEngine uses verification codes to confirm bookings and why we send them only by SMS. These include:
- SMS is the fastest and most secure portal by which to send the code
- By requiring a verification code for all requested appointments, less accidental/faulty appointments will be made
- Verification codes also prevent ‘bots’ from spamming fake appointments and thus, by requiring these codes, our system is more secure.
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