How do I create a user account using the app? Follow

To create a user account using the HealthEngine app, you will first need to download and open the app on your phone.  

Once this has been done, you will see a screen that gives you a quick overview of what the app is for.  



Please note that the images in this article were taken from the Android app sign up process; if you are using an iPhone, you may notice some visual differences. However, the process is essentially the same.

You can move on from this screen and the following screen by either swiping from right to left, or by tapping the 'Skip' button on each screen. The final screen asks you to either log in or sign up.



If you have previously created a HealthEngine account (e.g. on the HealthEngine website) you can tap the 'Log in' button. Otherwise, tap the 'Sign up' button to create an account. If you wish, you can sign up using your Facebook account or your Google+ account. To do this, use the buttons at the top of the screen.



Alternatively, you can create a log in using your email address. To do this, fill in the boxes with your first name, last name, email address, and desired password. Be sure to enter your email address correctly with no spelling errors, as this cannot be changed later. 

Once you have entered your log in details and hit 'submit', you will be returned to the sign up screen. To move on from this screen, click on the 'Start' button in the bottom right corner of the screen. This will take you to the HealthEngine app home screen. 



From here, it is a good idea to check that your profile information was set up properly, as your name and email address are pre-populated into a patient profile within the app following sign up. To do this, tap on the gear icon at the top right of the screen. Tap on the patient profile with your name which appears under 'PATIENT PROFILES'. 



From here, you will be able to fill in all of the required information, including mobile phone number, address details, and date of birth.



HealthEngine requires this information so that we can correctly match you to the practice's records when you make a booking. If your information is incorrect, your booking may not match to the practice's records and you will be recorded as a new patient when you should appear as a return patient, so please ensure your information has been entered correctly. Ideally, your name should appear here exactly as it appears on your Medicare card, as this is most likely what your practice has on record. 

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