How do I change my mobile number under my account? Follow

When trying to change your mobile number, you need to go to https://healthengine.com.au and log in to your account. At this stage you then need to go to "My Account" and then click on "My Profile" - this will take you to the "About You" section and where your mobile is, if it has not been verified, you will see "verify" in the box and upon clicking on the box you will have the ability to change your mobile, if you have already verified your mobile number it will show this within the box.

However, if your number has been verified to your account, you cannot change it. If this is the case, what you will need to do as you are going through the booking form is then change your mobile number within your patient details. You can do this by clicking "edit selected profile information" and fill out the correct mobile number, in place of your old one.

See below example (note this is within the APP however you can do the same within the website booking form)

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Should you encounter any issues following the above steps, please get in touch with us here OR email patienthelp@healthengine.com.au

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