Patient - How do I delete my account Follow

We are more than willing to assist you in removing your HealthEngine account, in order to do so please email privacyofficer@healthengine.com.au

 

From there we need to prompt verification protocol to ensure you are the account owner of the account you wish to delete and from there we can audit our database and have it removed.

 

If you have any questions or concerns, do feel free to call us directly on:1300 377 639 (line 1 goes through to our patient support team).

 

Alternatively: If you do not wish to provide the above details, you may deactivate your account via the following link using your log in: https://healthengine.com.au/members/deactivate. Please note that deactivating your account does not delete or de-identify your data in the same way as would occur if you choose to provide the above verifying information.

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