About the Reminders Plus Dashboard Follow

Within your Reminders Plus dashboard, you can ... 

 

Check comprehensive reporting

A real-time snapshot of how your reminders are performing, including confirmations, cancellations, and re-booked appointments.

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A 'To Action' checklist which allows you to manually manage reminders for patients who:

  • Cancelled and did not re-book their appointment
  • Replied with an unrecognised message
  • Do not have a valid mobile phone number in their patient record in your Practice Management System.


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A 'History' page which documents all reminders sent for the last 7 days and their status.

  • You can also view reminders sent for a particular day within the last 30 days using the filters at the top of the page. 

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Configure your reminders to suit your practice


Craft your own reminder message (SMS and in-app messages only)

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Choose your send time/s

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Select which appointment book/s, practitioners, and appointment types to send reminders for

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Choose which appointment types cancellations should not be enabled for (prompts the patient to call the practice to cancel)

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Add your practice's branding to email reminders rather than HealthEngine's. 

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Choose whether to sync SMS consent opt-in from your Practice Management Software to Reminders Plus. 

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Should you have any questions or concerns about the content of this article, please contact our friendly Support team who will be happy to assist. 

 

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