Adding and Editing Logins for Practice Admin Follow

Are you looking to add a new user to your current list of Practice Admin logins or potentially change your existing login? Fortunately, this is self-serve feature that you can utilise at any time!

How to Add a New Login 

To add a new login to your Practice Admin, simply log into your Practice Admin and navigate to 'Account' then select 'Logins & Permissions'. 



In the box provided, add the desired email address then click 'Send Invite'. An email will be sent to the address provided with a link to create a new password for their Practice Admin login.


Please Note: This password link is only valid for 3-hours. If the new user has not set a password in this time, you will need to navigate to Logins & Permissions again and select the refresh icon underneath 'Actions' in line with their email.



If you'd like the new login to be able to add or remove users from Logins & Permissions, tick the 'Edit Users' box.

If you'd like the new login to be able to edit your Healthengine Practice Profile and practitioners, tick the 'Edit Profile' box. 




Please Note: If you have multiple locations on Healthengine and you would like the new user to have access to all your locations, you must follow these steps for each location.


Removing a Login

To remove a login from your Practice Admin, simply click on the bin icon underneath 'Actions' in line with the email as seen below: 



If you experience any issues or need assistance with making changes, reach out to our friendly Healthengine Support Team via phone, chat or email 


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