Upcoming Webinars Follow

Understanding Recalls


What will be covered in this webinar session?

HealthEngine Recalls is a complete recall system, designed to help practices effectively and affordably deliver positive clinical outcomes for their patients.

It helps practices by enabling them to manage and monitor all of their recall and reminder activity from one central location. Practices can contact patients quickly and reliably for their required follow-up appointment, using secure SMS in addition to letters and phone calls.

During this session you will learn how you use HealthEngine Recalls in your daily routine. Our HealthEngine Trainer will guide you on the best practices to ensure efficiency and continuity of care for your patients.



What will be covered in this webinar session?

HealthEngine Patient360 is an all-in-one patient engagement solution designed to help improve your General Practice efficiency and patient experience.

Online Booking System

Allow patients to book appointments easily via your website, Facebook page or the HealthEngine app 24/7. With over 50% of HealthEngine online bookings made after 9 – 5 business hours, offer your patients the convenience to book healthcare appointments well after you’ve closed.

Reminders (and Reminders Plus)

Make missed appointments a thing of the past with unlimited Appointment Reminders – the fast, easy way to no more ‘did not attends’. Send an SMS, email or in-app notification to all your patients – regardless of how they booked.


Allow your patients to request repeat prescriptions online 24/7 with Scripts, saving them time while freeing up your front desk and improving efficiency. Your practice sets pricing, response times, delivery options and manages prescription approvals, while we take care of secure payments and keeping your patients up to date about their script request.


Keep your finger on the pulse of your patient experience with Feedback – our patient survey and feedback management tool. Send short, easy to complete surveys to all your patients after their appointment for real-time actionable feedback

Waiting Room

Nobody likes waiting, especially when they’re sick. That’s why patients love Waiting Room, a feature where they can see their place in the queue to see their doctor. Reduce front desk questions while keeping your patients calm and informed. (Waiting Room integration currently only available for practices that use Best Practice or Pracsoft by Medical Director).


Profile Edits

What will be covered in this webinar session?

In this webinar our trainers will go through how to edit your Patient Connect profile, add and remove practitioners and we will go through Settings in Practice Admin.


SideBar and Calendar

What will be covered in this webinar session?

This webinar covers downloading the SideBar, creating and deleting appointments on the SideBar and in Practice Admin and setting up auto-publishing using Calendar.


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