Practice Training - Practice Efficiency Suite (formerly Patient 360) Follow

You can watch one of our recent webinars here:

HealthEngine Practice Efficiency Suite is an all-in-one patient engagement solution designed to help improve your General Practice efficiency and patient experience.

Online Booking System

Allow patients to book appointments easily via your website, Facebook page or the HealthEngine app 24/7. With over 50% of HealthEngine online bookings made after 9 – 5 business hours, offer your patients the convenience to book healthcare appointments well after you’ve closed.

Reminders (and Reminders Plus)

Make missed appointments a thing of the past with unlimited Appointment Reminders – the fast, easy way to no more ‘did not attends’. Send an SMS, email or in-app notification to all your patients – regardless of how they booked.


Allow your patients to request repeat prescriptions online 24/7 with Scripts, saving them time while freeing up your front desk and improving efficiency. Your practice sets pricing, response times, delivery options and manages prescription approvals, while we take care of secure payments and keeping your patients up to date about their script request.


Keep your finger on the pulse of your patient experience with Feedback – our patient survey and feedback management tool. Send short, easy to complete surveys to all your patients after their appointment for real-time actionable feedback

Waiting Room

Nobody likes waiting, especially when they’re sick. That’s why patients love Waiting Room, a feature where they can see their place in the queue to see their doctor. Reduce front desk questions while keeping your patients calm and informed. (Waiting Room integration currently only available for practices that use Best Practice or Pracsoft by Medical Director).

Article is closed for comments.


Have more questions? Submit a request