Why am I seeing different numbers on my Monthly Practice Report versus my Dashboard in Practice Admin? Follow

You may have noticed from time to time that the numbers reported in your Monthly Practice Report email differ from the numbers reported on your Dashboard in Practice Admin for a particular month. 

When this happens, it is due to the way that each report calculates the numbers. 

The Dashboard in Practice Admin runs its calculations every 24 hours and is based on your practice's local time. On the other hand, the Monthly Practice Report is calculated once per month and is based on UTC time. 

As a result of the different timing and methods of calculation for each the Monthly Practice Report and the Dashboard in Practice Admin, this can sometimes cause the numbers to differ slightly. When this happens, we recommend using the Dashboard in Practice Admin as the "source of truth" because it is based on your practice's local time and contains more up-to-date calculations. 

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