How to Log into your Practice Admin Follow

What is Practice Admin?

Welcome to Practice Admin, your one-stop spot for all things creating and managing your online bookings!

During your onboarding process, you would have received an email invitation with a link to create a login for your account - if you're unable to locate this email be sure to check your junk mail. If this link hasn't been accessed within 24 hours, you will need to reset your password.

 

How to reset your password

To reset your Practice Admin password, navigate to https://healthengine.com.au/appointment/admin/ and click the 'Forgot your password?' link as seen below:

 

login.png

 

This will open a new page where you will be required to enter your email address and have a new password reset link sent to you.

    mceclip0.png

Follow the prompts in this email to gain access to your Practice Admin! Once you are logged in, we recommend bookmarking this page on your web browser for future easy access. 

 

Logging in on another computer?

If you are logging in on a new computer, you can access this login page via https://healthengine.com.au/appointment/admin/ 

Alternatively, you can login via our HealthEngine homepage at https://healthengine.com.au/ 


On our homepage, there are two options provided at the top and bottom of the page to log into your Practice Admin as seen in the image below:

 

home_page_2.PNG

 

Please keep in mind, we have two separate login portals - one for patients and one for practices. If you are experiencing difficulty logging into your Practice Admin, double check to make sure you're using the practice login portal.

 

                       

patient_login_2.PNG

 

Trouble Logging In?

Keep in mind the following when logging into your Practice Admin: 

  • No spaces before or after your email address.
  • Have a password that is at least 12 characters long.
  • Check your caps lock.

 

trouble_3.PNG

 

If you are still experiencing issues after checking this, we recommend resetting your password or contacting our friendly HealthEngine Support Team on support@healthengine.com.au

 

 

 

Article is closed for comments.

Comments

Have more questions? Submit a request