How do I contact the Commonwealth Booking Platform Support team?
We offer support across multiple channels including email and live web chat.
Live Chat: Guide here
Customer Support Service Levels
Our customer service team will always aim to resolve your query as soon as practicable. We have put together a guide below to help you understand the expected ticket resolution time frames.
Please note that this is a guideline and can vary depending on customer demand.
|Commonwealth Booking Platform Customers|
|Live Webchat available 7am - 4pm WST
8 hour response 24 hour ticket resolution