How do I contact the Commonwealth Booking Platform Support team?
We offer support across multiple channels including email and live web chat.
Live Chat: Guide here
Phone Support: 08 6205 3883
Customer Support Service Levels
Our customer service team will always aim to resolve your query as soon as practicable. We have put together a guide below to help you understand the expected ticket resolution time frames.
Please note that this is a guideline and can vary depending on customer demand.
|Commonwealth Booking Platform Customers|
|Live Webchat available 8:00am - 6:00pm AEST Monday to Friday
8 business hour response 24-hour ticket resolution
|Phone Support: 08 6205 3883||7:00am - 6:00pm AEST Monday to Sunday|