Here you can find a series of short videos that explain how to get started using your Patient Appointment Management System:
Welcome Video
- An introduction, and instruction on how to get support.
How to login
- Covers how to access our website, and how to log in successfully to your portal.
How to add further logins
- Covers how to add additional logins for other staff members.
How to receive email notifications
- Covers how to add an email address to receive booking notifications.
How to check your appointment types
- Covers how to control your COVID vaccine stock levels for online bookings
How to publish availability
- Covers how to publish availability so that patients can book their vaccine appointments online.
How to remove or republish availability
- Covers how to remove any availability you may have published, and how to republish any removed availability.
How to make a booking
- Covers how to book an appointment for a patient yourself, and how to add additional family members to the same appointment time.
How to reschedule a booking
- Covers how to reschedule a booking that a patient has made.
How to cancel a booked appointment
- Covers how to cancel an appointment that a patient has booked.
How to check your bookings
- Covers how to view who has booked in, who has cancelled.
How to print a run sheet
- Covers how to print a sheet of the days bookings to help you manage your appointments.
How to mark attendance and consent, and print a certificate of attendance.
- Covers how you mark consent for the vaccine in your portal, as well as attendance, and how to print a certificate of attendance.
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