How do I change the primary profile? Follow

Your accounts primary profile cannot be reassigned, however you can edit the details. If your profile has become another family member, or someone else that you have booked an appointment for in the past, log into your account on our website you can edit the details back again. 


We have made changes to avoid this happening in the future, by requiring patients to select a patient profile in the booking form rather than it defaulting to your own.



  • If you would like to learn how to edit a profile, click here.
  • If you would like more information on creating multiple profiles under your account for other family members click here.
  • For a walkthrough on how to book an appointment for someone else click here.
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