Troubleshooting & FAQ
Answers to some of our most frequently asked questions.
- PracticeAdmin - How Can I Reset My Password?
- Blackout & Cancellation Times
- Enabling HealthEngine as Third-Party Integration for Best Practice Jade
- Why didn't an appointment go into my appointment book?
- Restarting your HealthEngine Appointment Connector
- Ongoing Loss of Connectivity with the HealthEngine Appointment Connector
- Uninstalling the HealthEngine Appointment Connector from your Computer
- What is HealthEngine's Data Security Policy?
- Feedback FAQ (formerly Patient Pulse)
- Direct Debit Request Form
- Patient record matching - how it works
- Patient Communication (SMS) - FAQ
- Book Now Button
- Make a Suggestion