Healthengine Troubleshooting & FAQ
Answers to some of our most frequently asked questions.
- Why didn't an appointment go into my appointment book?
- A Patient has a Booking Confirmation but I Never Received the Booking
- Have you received notification about a drop in publishing?
- How is my Profile Rating Calculated?
- Blackout & Cancellation Times
- Direct Debit Request Form
- What is Healthengine's Data Security Policy?
- Why am I seeing different numbers on my Monthly Practice Report versus my Dashboard in Practice Admin?
- Make a Suggestion
- Ongoing Loss of Connectivity with the Healthengine Appointment Connector
- A Patient has a booking but I can't see it in my appointment book
- Uninstalling the Healthengine Appointment Connector from your Server
- Restarting your Healthengine Appointment Connector