Self Serve
Support articles to help you quickly and easily manage your HealthEngine products.
- A patient said they completed their form online, where is it?
- How to temporarily disable and re-enable practitioners for online bookings
- How to use our self on-boarding for new practices
- How do I publish Flu shot appointments?
- Looking for more ways to boost your search appearance?
- Have you made changes to a practitioner and appointments are no longer showing?
- Are you not receiving your notifications?
- Managing Your Public Holiday Hours
- Update Your Account Payment Information
- How should I set up my appointment book for HealthEngine's Fluvax Solution?
- How to set up Dual Staff Bookings
- 2020 Support and Finance Holiday Availability
- Managing Patient Consent for HealthEngine Communication
- How do I connect an appointment book?
- How do I add a special offer or health promotion to my profile?
- How do I temporarily hide my appointments?
- How to make a once-off account invoice payment
- Looking to change your subscription tier?
- Need to update your credit card details?
- Adding Another Login to Practice Admin
- How to Edit Your HealthEngine Practice Profile
- About the 'Profile Images' Feature
- My pricing has changed, how do I update it?
- Adding, Editing, and Deleting Practitioners
- Adding, Editing and Removing Appointment Types
- What are Practice Policies and how do I add one to my booking form?
- Want to add a description to your practitioner profile?
- Blocking a patient from booking online
- Activating Waiting Room