Self Serve
Support articles to help you quickly and easily manage your HealthEngine products.
- Self On-Boarding for New Practices
- My Practitioner's Appointments are No Longer Online?
- Practitioner First Booking Flow
- How to restrict a practitioner's availability using ''Appointment Type Custom Sessions"
- Writing appointment type specific messages to your patients
- How to Edit your Practice Location Settings
- How to Edit Your Healthengine Practice Profile
- How to Edit your Practice Policies
- Self Serve Practice Policies
- How to Update your Pricing
- Adding and Editing Logins for Practice Admin
- Adding and Editing Images in Practice Admin
- How to check you’re publishing all your appointments to maximise your booking opportunities
- Notifications in Practice Admin
- Adding, Editing and Deleting Practitioners
- Adding, Editing and Removing Appointment Types
- How to Temporarily Disable and Re-Enable Practitioners for Online Bookings
- When you Receive an "Your account may be compromised" Email
- How to Connect an Appointment Book?
- When you Receive an "Blocked access attempt" Email
- Managing Public Holidays
- Blocking a Patient from Online Bookings
- Managing your patients Blocked Communications
- Updating Your Account Payment Information
- Finding a Patient's Completed Form in Practice Admin
- How to Boost your Search Appearance
- How to set up Dual Staff Bookings
- How should I set up my appointment book for Healthengine's Fluvax Solution?
- Looking to change your subscription tier?