General Practice

Healthengine Products

• Healthengine's BOP: Booking Online Prompt
• How to Activate Telehealth
• Healthengine's New Patient Forms Feature
• Activating Check-Ins
• Healthengine's Communicate Feature

Patient Communications

• Healthengine's Recalls Feature
• About the Recalls Automation Feature
• About 'Reminders Plus' Feature

Practice Management Software Integration Troubleshooting

• Restarting your HealthEngine Appointment Connector
• Best Practice Troubleshooting
• Medical Director Pracsoft Troubleshooting
• Genie Troubleshooting
• Front Desk Troubleshooting

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Healthengine Sidebar & Calendar

• Practice Admin's 'Manage Availability' Page
• Publishing Schedules: Creating a new schedule
• Switching from the Availability page to Calendar and/or Sidebar

Healthengine Troubleshooting & FAQ

• Why didn't an appointment go into my appointment book?
• A Patient has a Booking Confirmation but I Never Received the Booking
• Have you received notification about a drop in publishing?
• How is my Profile Rating Calculated?
• Blackout & Cancellation Times

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Healthengine COVAX Integration

• COVID-19 Pre-screening Forms
• How to set up my appointment book for Healthengine's COVAX Integrated Solution?
• Making consent easier with COVAX
• Third Dose vs Booster Dose
• Eligibility Checker Decommissioned

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Marketing Resources

• Healthengine Product Guide
• Patient Connect & Practice Efficiency Suite Webinar
• Patient Connect and Return on Investment (ROI) Webinar
• Download - HealthEngine logo and usage guide for practices
• Download - pre-recorded messages on hold to promote online bookings

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