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Telehealth Privacy Summary

By Healthengine:

  • The information you provide will be securely stored as a booking record in our database. We will associate this booking with your account if you are logged in while making the booking. 
  • We use anonymised data to analyse how people use this product. This helps us improve our products and services. 
  • None of the information you provide will be displayed on the HealthEngine website. 

By provider:

  • Information you provide will be sent to the relevant online healthcare provider (also known as a telehealth provider) for the purpose of booking an appointment with a healthcare professional.

Other people:

  • Information you provide will be disclosed by the online healthcare provider (also known as a telehealth provider) to a relevant healthcare professional for the purpose of booking your healthcare appointment.
  • None of the data you provide will be added to MyHealthRecord.