Vertical: Pharmacy
PMS Eligible: N/A
MedAdvisor for Pharmacy is integrated with HealthEngine, enabling your pharmacy to manage HealthEngine bookings directly within MedAdvisor.
To set up or troubleshoot your integration, contact our support team at support@medadvisor.com.au.
Bookings in Medadvisor
After your integration has been set up, you will see any Healthengine bookings in the Bookings tab under Booked Services. Please follow these steps:
- In the left-hand menu, select Bookings > Booked services
- You will see Today's booking by default. Select the arrows or calendar icon to view bookings for other days.
Please note: If you are using the custom form feature, a PDF is now accessible with the booking in MedAdvisor.
- Under Other info, select Extra details to view a PDF with the additional information from the patient, if they filled it out.
- Select the Pharmacy healthengine button at the top of the screen to launch your Health Engine bookings page.
Below you will find a number of articles from MedAdvisor that will be able to assist you in troubleshooting:
How to Use Your Own Online Booking Link for Healthengine Services
MedAdvisor's software allows you to direct customers to your own online booking link for all services in the Health Services Hub. Please follow these steps:
- In the left-hand menu, select Health Services Hub
- Select Settings in the top right-hand corner
- Select Use your own online booking link
At the time of onboarding, you should have received your welcome pack with your online booking link.
Note: If you have not received your welcome email, contact HealthEngine support at support@healthengine.com.au.
- Enter your online booking link here e.g Healthengine
- Select Save
- A pop-up will appear to confirm your changes. Select OK
All bookings will now be directed to your own online booking link.
How to Manually Match a Patient from Healthengine's Patient Appointment Management System (PAMS)
Patients who have booked via HealthEngine's Patient Appointment Management System (PAMS) appear in the Record Services tab in PlusOne by MedAdvisor. For step-by-step instructions on manually matching a patient, refer to the relevant MedAdvisor support article.
How to View Today's Bookings and Record a Service from Healthengine's Patient Appointment Management System PAMS
PlusOne by MedAdvisor is integrated with HealthEngine's Patient Appointment Management System (PAMS), allowing you to view today's bookings from PAMS and select a patient to record the service directly in PlusOne. For step-by-step instructions, refer to the relevant MedAdvisor support article.
If you experience any issues with the MedAdvisor–HealthEngine integration, contact support@medadvisor.com.au
More information
For more information about MedAdvisor Bookings, visit the MedAdvisor Bookings section. here