Your 'Account' section in Practice Admin gives your practice the ability to manage your logins, notifications and various other options! Under the 'Account' menu in Practice Admin, you'll find these options listed as seen in the image below:
Account
Logins & Permissions
'Logins & Permissions' allows you to add and manage the logins your practice has to Practice Admin. You can add a separate login for each of your staff members and decide which permissions that login has. You can also reset the password to these logins at any time or delete them - our Adding and Editing Logins for Practice Admin article will explain how to do this!
Authenthicators
In this page, you can configure or edit your extra step authenticator to keep access to your Practice Admin Portal safer.
Here is a guide: Multi-Factor Authentication ( MFA )
Subscriptions
The 'Subscriptions' section in Settings gives you a quick overview of the subscriptions and features you currently have active on your Healthengine account. From here, you can also select to change your tier and read our Help Centre article: Manage Your Subscription Products
Billing History
'Billing History' gives you a complete breakdown of all your past billing information, as well as your billing anniversary and the date of your next invoice. From here, you can also rectify any bookings in case a patient has marked themselves as new when in fact they are existing to avoid being wrongfully billed. To find out more about this, check out our Help Centre article, Your Invoice Explained
Notifications
On the 'Notifications' page, you can manage which notification types you receive from Healthengine and to which email address/addresses they get sent. You can read more about this in our Help Centre article, Notifications in Practice Admin.
Integration Setup
On this page, you will be able to see (if you have one) the current status of your integration. Information included is the name of the software, version and status of the integration.
Location settings
Here you will be able to select your location for products such as booking notification etc.
Resources
Promotional material
You will find resources you can download to help promote your online bookings. There is also a link to complete a form and submit a request for a promotional pack to be sent to you in the post.
You can navigate back to that page at any time if you wish to request additional promotional material.
Installation resources
Important: not available for Pharmacies/Pams
This section provides download links for our sidebar, TeamViewer Quicksupport and the appointment connector.
Below that, there is also a link to our Help Centre, and a link to offers that may be currently available from our partners.
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Below that, there is also a link to our Help Centre, and a link to offers that may be currently available from our partners.