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I need assistance with my medical certificate/prescription/referral - Telehealth

Those types of services are produced by the medical practice you booked your appointment with, using Healthengine. 

For the circumstances:

  • You have yet to receive your medical certificate/prescription/referral that you requested
  • a misspelling of your medical certificate/prescription/referral
  • Incorrect information on your medical certificate/prescription/referral

Please reach out to your medical practice directly. 

You can find their contact details on the booking confirmation email you received at the time of the booking. 

If you are unsure how to find the contact details:

How to contact my medical practice?