App FAQs

Answers to the most commonly asked questions about using the HealthEngine app.

• How to delete a profile/how to delete my account through the app?
• How can I manage my appointments in the HealthEngine App?
• How to create a secondary profile on the app?
• Can I use the Apple sign in 'hide email' feature for my login?
• How can I reset my password via App?
• How to raise a bug within the app?
• App Security - Passcode and Biometrics
• Creating and Updating your Healthengine Account - App
• How do I Install/Uninstall the Healthengine app?
• How to use My Care Team through the app?
• How to Update my Mobile Number in the App?
• My ePrescription - Frequently Asked Questions