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Why is my doctor/medical practice I usually book with not showing on Healthengine?

There could be a few reasons why a particular doctor isn't appearing for online bookings on our platform:

  1. No Available Appointments – The doctor may not have any appointments available at this current stage.

  2. Practice Booking Preferences – The medical practice may have chosen not to allow patients to select your specific doctor when booking online. In this case, the system will only show available appointment times without the option to choose a specific doctor.

  3. Doctor or Practice Not Listed – The doctor may not be listed on HealthEngine because either they or the practice have opted not to be available for online bookings through the platform.

If you're unsure, we recommend contacting the practice directly to confirm availability or to book with your preferred doctor, reaching out to the medical practice.