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Having issues completing a booking?

If you are having any technical difficulties completing a booking, firstly, it is important to check whether your software is up to date if you are using the app. 

Software glitches can look like this:

  • Excessive verification codes sent
  • issues proceeding in the booking form
  • Buttons not working
  • blank screens

If booking via our app, please follow this guide, and if you suspect a bug: 
How to raise a bug in the App

If booking via our website, please ensure you are using Google Chrome as your web browser and that it is updated to the latest version to ensure the best accessibility to our service.