General Practice
A complete user guide for our General Practices.
Book Online Prompt
Booking Notifications (Off-Platform)
Helen AI Receptionist
Reminders Feature
Sidebar
Practice Management Software Integration Troubleshooting
- Enabling Healthengine as Third-Party Integration for Best Practice (via Halo Connect)
- Best Practice - Healthengine's Integration: Benefits & Troubleshooting
- Medical Director/Pracsoft - Healthengine's Integration: Benefits & Troubleshooting
- Pracnet - Healthengine's Integration: Benefits & Troubleshooting
- ZedMed - Healthengine's Integration: Benefits & Troubleshooting
Troubleshooting & FAQ
- How to Connect an Appointment Book?
- Appointment delisting period (Blackout) & Appointment Cancellation Prevention Period
- Have you received notification about a drop in publishing?
- Why didn't an appointment go into my appointment book?
- A Patient has a Booking Confirmation but I Never Received the Booking
- Ongoing Loss of Connectivity with the Healthengine Appointment Connector
- A Patient has a booking but I can't see it in my appointment book
- Uninstalling the Healthengine Appointment Connector from your Server
- Restarting your Healthengine Appointment Connector